US Member Is Ranked No.11 In The 2013 BTI Report Client Service A-Team

BRUSSELS – We are pleased to announce that L&E GLOBAL‘s US member, Jackson Lewis LLP, has been recognized for the first time in the 2013 edition of the BTI Consulting Group’s annual Client Services A-Team Report.

Jackson Lewis – which has been ranked in 11th place in the Client Service 30 section – has been singled out as ‘a leader of the best’ at providing value for the dollar. In addition the firm has been recognized as one of 6 firms in the “best of the best” category for providing their corporate clients great value.

In their words:

Jackson Lewis performs particularly well among value-seeking clients and among clients who don’t follow the traditional primary firm model. Their clients often use a large number of firms and Jackson Lewis is a favorite among those who rely on the request for proposal process.

BTI President Michael Rynowecer has also described the firm’s officials as “unmatched in their aggressiveness in finding a fee structure that works for their clients”.

“Jackson Lewis LLP is a founding member of L&E GLOBAL,” says Stephan Swinkels, Executive Director of L&E GLOBAL, “and it is with this same spirit and focus on client service that we work together with colleagues from around the world to offer seamless advice – for example with one billing rate range in multiple jurisdictions – when advising clients on cross-border labor and employment law issues around the globe. We congratulate the entire Jackson Lewis team for this important accolade recognizing their client service excellence.”


2013 BTI Client Service A-Team Report

1 in 3 law firms serving the world’s largest clients are improving client service performance – 2 in 3 aren’t. This report reveals which side of the equation your firm is on and what the best performers, The BTI Client Service 30, are doing to outpace competitors.

BTI is the leading provider of strategic research to professional service firms. For the past 20 years BTI has delivered compelling custom client surveys, strategic market research, benchmarking and best practice studies relating to client service and business development.